Network Optimisation and Security Blending services, customers SLA's, capacity and regulatory compliance is key to an operator's profitability and customer satisfaction. Nova Incepta uses "best in class" analytical and monitoring tools to show an operator: Capacity Utilisation maps • Hot spots - by time location or service • Threshold Threatening Trends • Customer service experience - by time, by geography and by service • SLA design for competitive advantage • "What if" growth scenarios • Failure impact scenarios • By service and geography, and associated SLA impact • Resilience planning • Regulatory compliance Registered in England with Number: 05910429. Registered in Saudi Arabia with CR Number: 1010257713